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JCPenney    

3.8/5
(31) · Department store in Columbus, OH
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JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, we've provided customers with unparalleled style, quality & value. Browse our variety of kids', men's, and …
JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, we've provided customers with unparalleled style, quality & value. Browse our variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Columbus, OH to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

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3.8/5 · 31 reviews
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Dec 13, 2023
Unbelievable, that in 2023 I can’t cancel my online order unless I drive 40 minutes and show them my card! It’s been 30+ years since I’ve gone to JCPenney, and it will be a cold day in hell before th…Full review by Libby 'Bartlett' Wallace
Jun 24, 2021
My disabled friend, who doesn’t shop online, needed a swimsuit on short notice. I found one on the JCP website in stock at the Polaris store, but it said that store pickup wasn’t available. I called …Full review by Terri Rowe
Jan 14, 2021
out of stock on items for big and tallFull review by Frederick S Holbein
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Frequently asked questions

Q:
I can't find the answer to my question on this page. Who do I contact?
A:
Please call JCPenney Customer Service at 1-800-322-1189. We'll be happy to help you.
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