News

Going ‘AI first’ appears to be backfiring on Klarna and Duolingo
Klarna is hiring again after replacing employees with AI. Meanwhile, Duolingo is facing blowback on social media from its ...
Financial IT15d
Klarna Accelerates Global Momentum in Q1 2025 and Unlocks Large Gains from AI Innovation
Klarna, the AI-powered global payments and commerce network, today announced its Q1 2025 results, unveiling consumer ...
The CEOs of Zoom and Klarna have presented earnings calls using AI avatars
Yuan used an AI avatar of himself via Zoom Clips, the company's asynchronous video creation tool. The clip, which you can see ...
Klarna retreats from AI-only customer service push, resumes hiring amid quality concerns: Report
Klarna is scaling back its AI-led customer service model after admitting it reduced service quality. The fintech firm is rehiring support staff and trialling an on-demand human support model. While ...
‘We Acted Too Quickly’: Over Half of Companies Regret AI-Driven Layoffs, Report Finds
Automating jobs isn’t the panacea for all companies, and 55% admit they have made a mistake, a new survey finds.
Raconteur5d
Tech CEOs are sending their AI avatars to meetings
Both the Klarna and Zoom CEOs have sent their AI doubles to deliver earnings calls. Could the company all-hands soon be led ...
BestTechie13d
The AI Circus: Klarna's CEO, Spotify's Triumph, and the Search for Digital Justice
Klarna's New Star. Move over, chatbots. Klarna just introduced the AI avatar of its CEO, Sebastian Siemiatkowski, to deliver ...
Finanznachrichten15d
Klarna Bank AB (publ): Klarna accelerates global momentum in Q1 2025 and unlocks large gains from AI innovation
London, May 19, 2025 - Klarna, the AI-powered global payments and commerce ... wächst die chinesische Wirtschaft dynamisch weiter, Innovation und Digitalisierung treiben die Märkte an.