Southwest Airlines has been ... few weeks after ending its longstanding policy of free checked baggage for customers, and the company faced a new controversy this week after a blind teenager ...

Throughout the past several months, Southwest Airlines announced a number of controversial policy changes as the airline ended its longstanding "Bags Fly Free" and open seating policies. But while the ...

Southwest Airlines has announced another new policy change that might not fly with many of its customers. As part of a series of changes to its business model, the popular airline has announced a ...

Southwest Airlines customers were angry to learn a beloved free perk was ending. Some were even angrier about how the CEO ...

It is hard to make a more controversial decision ... Dallas-based Southwest Airlines nixed its longtime “bags fly free” policy Tuesday, sparking widespread anger on social media and beyond.

Two wounds, actually. Southwest Airlines on Thursday responded to outrage over ending its two free checked items policy by dissing the Dallas Mavericks. The Dallas-based carrier took to Instagram ...

Starting Wednesday, free bags on Southwest will officially be a relic.

Southwest has announced new policies on checked bags, points earning, and more. According to the airline, the initiatives “support business objectives and create choice for current and future ...

The change came as a shock to many travelers who fly Southwest because of the longstanding policy. WFAA spoke to industry expert Steve Cosgrove, who said he believes the changes could impact ...

Southwest Airlines has announced another new policy change that might not fly with many of its customers. As part of a series of changes to its business model, the popular airline has announced a ...