Southwest flyers took to Reddit to express their grievances about the missing food and beverage service during short-haul flights in California.

Beginning Wednesday, Southwest passengers will no longer get two guaranteed free checked bags when purchasing a flight. That ...

Since December, cabin service has ended earlier on flights ... on an announcement shared on March 11, 2025, by Southwest Airlines regarding "changes to drive revenue growth and reward its most ...

Flying with Southwest Airlines? You'll now need to pay for checked bags. Here's what to know about fees under the new policy.

With this change, Southwest joins every other major U.S ... of maintaining Southwest’s distinctive culture and customer service reputation while meeting financial expectations in an increasingly ...

which served to improve its customer service and grow its business, the March 11 changes will only alienate loyal customers in favor of increasing profit margins. Southwest has implemented these ...

Less than 24 hours before it goes into effect, details of Southwest Airlines' new pricing structure have started to emerge.

When Southwest Airlines announced significant customer service changes in July 2024, including the end of its open seating policy, it said bags would still fly free. That's no longer true for all ...

While the Southwest employees who have served as skycaps will be leaving, the airline will be using an outside contractor to ...

Editor's Note: Southwest Airlines announced on ... the airline is expected to tell shareholders. Another change passengers will feel: Service will be reduced at some underperforming airports ...

and award-winning customer service only they can provide.” Southwest has undergone massive changes over the last year, as activist investor Elliott Management has taken a more active role in the ...

Southwest Airlines announces its first transpacific partnership with China Airlines, signaling global expansion and business ...