Margaret Jones, 63, claimed she was turned away from the Britannia Hotel on Portland Street, Manchester, and left stranded in ...

Margaret Jones said she was 'stranded in the freezing cold' after staff at the Britannia Hotel on Portland Street in ...

A disabled woman was refused entry to a Manchester hotel because staff insisted the £1.20 “tourist tax” be paid by card.

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

At the hotel check-in, Margaret, who has mobility issues and memory loss, said she was informed by reception staff that she ...

A woman has claimed she was asked to leave a hotel in as she couldn't pay a £1.20 tourist tax, leaving her stranded in the ...

Three MPs have called for an inquiry into practices at Britannia Hotels, the owner of Pontins. Conservatives James Davies, Sally-Ann Hart and Damien Moore each represent constituencies where ...

The Britannia Hampstead Hotel in Primrose Hill Road, Belsize Park, has upgraded all 135 rooms and bathrooms with comfy beds and fresh paintwork ...

Rother District Council, which owns the site, said Pontins owner Britannia Hotels had a long lease that gave them limited powers to intervene. Britannia Hotels has been approached for comment.

A woman claims she was left "stranded in the freezing cold" by a UK city centre hotel after being unable to pay a £1.20 ...