The survey was conducted online in April. “In order to be effective, a culture of quality must permeate an entire organization,” said ASQ Chair Stephen Hacker. “This research provides first ...

“Organizations that implement effective and innovative quality initiatives often experience increased profitability because of their emphasis on customer needs,” said ASQ CEO William Troy.

Yes, really. The much-maligned Queens airport that President Joe Biden notoriously compared to “some Third World country" in 2014 earned the 2023 Airport Service Quality Award (ASQ) for hubs ...

MILWAUKEE, Sept. 4, 2024 /PRNewswire/ -- The American Society for Quality (ASQ) announces the launch of the Certified Construction Quality Manager (CCQM) certification, a new credential designed ...

Patricia was the ASQ Shainnin Medal recipient in 2014 and has been an ASQ Certified Quality Engineer since 1993. Engineering faculty learn new teaching strategies in orientation As part of new faculty ...

MILWAUKEE--(BUSINESS WIRE)--ASQ’s recently released 2015 Future of Quality Report, titled “Quality Throughout,” offers a glimpse into the future as it relates to quality in customer ...