At work or during a job interview, it’s always important to possess and demonstrate soft skills. One aspect that’s often ...

Great leadership is not always about providing inspiration, effectively sharing ideas, or making important decisions – how ...

One such best practice, coined into popularity by American psychologists Carl Rogers and Richard Farson in 1957, is that of active listening. Active listening is an intentional communication ...

Listening is critical to building trust. Most of our listening focuses on getting information we need. This article discusses ...

If they are making noises like they are watching a gripping movie, that means they are not just listening out of ...

Instead, they left without a signature. Active listening could have saved that deal. When someone concentrates fully on a conversation, considers the content, and demonstrates an understanding of ...

Active Listening is an initiative launched by the Equity Office to respond to the impact of distressing events (such as global conflicts, natural disasters and acts of violence) on the Concordia ...