Sleep On Being Kind and Knowing Your Mind at the Help Desk An Approach to Customer Service Admin That Worked Posted August 25, 2019 ...

To find the best help desk software, we considered ease of use, affordability and features such as ticket management, ... There’s no ticket or admin limit, and it’ll remain free.

Help desk staffers, by the very nature of the position's title and name, are too helpful; and that makes them a perfect target for a social engineering criminal A new report from the SANS ...

The Support Desk Administrator is the first point of contact for the Interfront ICT Service Desk. The Interfront ICT Team requires a highly motivated, enthusiastic, service-oriented individual to ...

New administrative functionality improves handle time, session start times, and implementation times to improve time to value without impeding securityNew features simplify user management ...