To help you make the most effective business call possible, following a few basic steps can be of help ... Speaker in the Work Environment. Verbal communication skills play a ...

Below are the 4 steps to having effective communication whether in a business relationship or a personal relationship. Step 1: Listening: it is not the same as hearing; a person can hear something ...

Step 1: Face the speaker and maintain ... In most Western cultures, eye contact is considered a basic ingredient of effective communication. When we talk, we look each other in the eye.