CIGNA Corp. is swapping its stoic corporate logo for one that relies on nature’s oldest symbol of life and stability to burnish the insurance giant’s brand image. The Philadelphia-based health ...

The health insurer is trying to improve the customer experience by connecting them with an AI bot, but analyses show ...

Cigna launches new generative AI assistant for members In trying to improve customer’s health benefits know-how by connecting them with an AI bot, Cigna could introduce fresh problems.