Comcast’s customer service has been ranked near the bottom ... and many customers have multiple devices. Based on the number of customers Comcast reported at the end of Q3 2014, I estimate ...

I appreciate that. Is there a number …(laughs) — that’s awesome!” Sposato sits in a room full of new Comcast customer-service employees with headsets just like hers. Nobody in the room is ...

These days, calling a customer service number and getting connected to an ... as proven by tech journalist Ryan Block's call to Comcast on Monday, during which he was berated by the customer ...

Hundreds of Comcast customer service reps based in the Bay Area already ... Comcast had about 100 job openings in the Bay Area. The number often fluctuates. “We may have only a few employees ...

Hint: It’s not because it’s hired a disproportionate number of people ... This explains why Comcast consistently ranks on the bottom of JD Power customer service rankings for telecom providers.” ...

As the number of traditional TV customers ... The company also says recent investments in customer service, long a blemish on its reputation, have helped. Comcast said Wednesday that it added ...

Ellen: “I’ll transfer you over to the right number ... They are the only service provider and they are acting just like it. But Comcast customer support could be split off from the entity ...

In a brief visit to Portland earlier this month, Herrin explained that Comcast's goal is steady improvement. He wants to reduce the number of bad interactions with customer service reps by ...

As we’ve seen in the past, it can be really, really hard to cancel your Comcast service. TwinCities.com brings us the story of a man from St. Paul, Minnesota whose entire house tragically burned ...