Customer Frustration Cellcom

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Cellcom, Cyberattack

Cellcom outage continues; customer frustration grows

Customers are voicing their frustration with Cellcom over the company’s service outage, now in its fifth day.Cellcom has been posting periodic updates on its Facebook page since the outage began. In the Facebook comments,

· 1d

Cellcom CEO confirms cyber incident as cause of service outage, says no customer information impacted

SecurityWeek · 21h

Cellcom Service Disruption Caused by Cyberattack

Wausau Pilot & Review20h

Cellcom CEO confirms cyberattack behind prolonged outage, FBI now involved as customer anger mounts

Wausau Pilot & Review After nearly a week without full voice or SMS texting services, Cellcom acknowledged Monday that the ...

13hon MSN

PR firm says companies need transparency during a crisis

Maria Nelson recommends crisis communication -- when a company is taken out of its normal course of business and needs help getting the message out to the public. She said proactive and frequent ...

NBC262d

Frustration & Grace: Cellcom customers finding solutions as network outage recovers

Cellcom's network disruption enters day five as customers find temporary solutions. Some are switching providers while others show support for the local company during the outage.

WSAW1d

Trick makes Cellcom phone calls work, but there’s a catch

GREEN BAY, Wis. (WBAY) - A simple trick is spreading on the internet that restores Cellcom customers’ ability to make and receive phone calls, but there’s a catch. The trick is to put your ...

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