Customer feedback is a powerful tool for business growth, and successful entrepreneurs know how to use it effectively. This ...

Amplitude plans to integrate Kraftful’s capabilities as a native part of its platform, giving teams a faster way to turn customer input into better products. With these new capabilities, Amplitude ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Insights are more than just data points; they are revelations that empower decision-making, optimize performance, and shape ...

Growcery and Red Pepper have begun a partnership aimed at improving how retailers engage and retain customers through digital ...

My new series, The AI Advantage in Telco, explores how AI is becoming the strategic brain behind telecom’s most critical ...

AI-driven conversation intelligence is transforming how businesses interact with customers and unlocking new insights, boosting efficiency, and generating competitive advantages previously unavailable ...

Auxia launches AI Analyst Agent that gives marketing teams instant, natural-language access to revenue-driving campaign insights.

This collaboration empowers brands to deliver next-generation loyalty experiences at scale, unlocking new levels of customer ...

Laserfiche named a Customers’ Choice for six years in a row.Business Wire via ITWeb,LONG BEACH, Calif., 08 Jul 2025Laserfiche — the leading SaaS provider of intelligent content management and business ...

Denodo, the data management leader, is the only vendor to receive the distinction five years in a row ...

Hyundai Motor Group opens UX Studio Seoul, a participatory hub for user-driven mobility design, enhancing vehicle development ...