Customer Relationship Management, better known as the CRM ... leading to dissatisfaction with the result. Thus, the banking sector in India is recruiting, customer relations managers for the ...

observing his bank's enthusiastic endorsement of customer relationship management in their advertising, recently commented that this was somewhat akin to a group of serial rapists trying to ...

The report, based on a global survey of 49,300 respondents across 39 markets — including 2,000 in India — reveals that banks scoring in the top 20 per cent for customer advocacy grew revenues ...

C-Edge Technologies, a leading provider of IT solutions for the Indian banking and financial ... for areas such as risk management, fraud detection, and customer relationship management.