Recently, I compiled ten favorite customer service quotes for this column ... The right employees, with the right attitude, must be hired, properly trained and empowered to deliver an amazing ...

Customer service excellence has always been and will always be one of the critical competitive advantages for any business. Here are 40 quotes supporting this premise: A customer is the most ...

Building an effective customer service program starts with the attitudes of your customer service representatives. Customers are more likely to respond in a positive way when your customer service ...

SAN ANTONIO (June 16, 2014) -- Let's talk about customer service. It is about the Golden ... We should always have the attitude of expectancy -- expecting to be the person who makes someone's ...