For years, the emphasis in retail staff development centered around product knowledge and point-of-sale systems. While those ...

Employers value communication skills since they foster ... and viewpoints that differ from your own. Example: “As a customer service representative at X Company, I was praised for my ability ...

Employees who excel at soft skills, including customer service, communication, and teamwork, are highly sought after, whether ...

Figuring out how to get support as a customer can be challenging. But with Chime — a fintech company that offers banking services purely online — contacting customer service is straightforward.

A study by Iantorno and Richards (2025), identifies customer service and associate financial planner positions as pivotal for ...

MORE than 6,000 employees of Prasarana Malaysia Bhd are being upskilled through a programme organised by the public transport ...