standardmedia.co.ke3y
Customer care service in most health institutions is pathetic
For the best experience, please enable JavaScript in your browser settings. The healthcare industry in Kenya remains a towering exemplar of the most pathetic customer ...
U.S. Rep. Pat Ryan releases ‘shocking’ results of Optum Health survey
Declining quality of care, increased fees and serious customer service issues at Optum-owned health care facilities were ...
EMS12d
The ‘why’ factor: How customer service and culture define EMS success
At the ABC 360 Conference, Catherine Kuhlmann drove home a powerful truth: no one in EMS is exempt from the responsibility to ...
Modern Healthcare9d
Seeking human empathy, health insurers turn to AI
Health insurance companies such as UnitedHealthcare and Florida Blue are increasingly leaning on generative artificial ...
Customer-focused solutions drive success, accelerate growth
Health care supplier provides special answers to special problems through diverse inventory and full-spectrum manufacturing services.
Hudson Valley News 121d
Survey of Optum-owned health care practices reveals increasing patient concerns
The results were released this week and found patients are highly critical of the practice’s quality and accessibility of ...
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Health Ministry launches customer service charter, pledging improved care
The Ministry of Health and Social Services (MOHSS) on Monday launched its Customer Service Charter ... across the health sector to improve care standards. Provided by SyndiGate Media Inc ...