Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

Here are some tips to help you generate word-of-mouth ... word-of-mouth by delivering "exceptional customer experience." Good customer service is sporadic, even in the best establishments.