Besides, having good time management skills can help your staff perform their jobs more efficiently. 4. Ability To Perceive Clients A good customer service representative knows how to understand ...

it is important to have a job description carefully tailored to attract candidates who have the necessary skills. What Is the Role of a Customer Service Representative? The primary role of the ...

Communication skills to showcase on your resume include storytelling ... Example: “As a customer service representative at X Company, I was praised for my ability to empathize with customers.

“The main responsibility of a customer service representative is to be an advocate for the customer,” Jonathan Fernandez, former customer experience team lead for Catch, a personal payroll and ...