AI can reduce costs — but done wrong, it alienates customers. See how forward-thinking brands are blending automation with ...

Let’s look at three top customer service trends and how businesses can address them to achieve positive results. 1. Peop ...

Small businesses face increasing pressure to deliver fast, consistent, and personalised customer service - often with limited ...

VOC.AI, a North America leader in AI-driven customer service solutions and intelligent insights, announced today the ...

In the modern digital age, IT procurement is broken. Despite the litany of technologically advanced devices at everyone’s disposal, IT has been woefully underserved in recent years. However, with IT ...

BOULDER, Colo., April 24, 2025 /CNW/ -- E Source, a utilities-focused consulting, research, and data science company, will ...

"Renewing this partnership reflects AIA China's trust in our ability to deliver transformative AI solutions," said Spokesperson of Xiao-I Corporation. "By embedding Hua Zang LLM across all services, ...

Talkdesk Express includes $100 in free credits and 25 free licenses to help small businesses get started with their customer service operations PALO ALTO, Calif., May 06, 2025 (GLOBE NEWSWIRE) ...

SILICON VALLEY, Calif., April 29, 2025 /PRNewswire/ -- VOC.AI, a North America leader in AI-driven customer service solutions and intelligent insights, announced today the successful completion ...