8. Have your department head, or even your CEO, attend the training and have them introduce the session. While simply holding the customer service training is meaningful, and shows that your ...

STUTTGART, Germany - Strong customer service is a business essential ... dental clinic - attended the most recent four-hour training session. The only garrison employees exempt from the training ...

And they vent. Smith, who has been driving for 14 years, was one of the students in a recent class, and he said he’s never had such an intense customer service training session. “It’s very h ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. Here are five pointers I’ve been emphasizing recently as ...

Quality customer service will not only impress new customers but will also be a key motivator in their decision to stick around for the long term. This means that training customer service reps on ...

The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

A customer service training manual serves as an invaluable tool for instructing your employees how to best provide top-quality service to your clients or customers. A comprehensive training manual ...

Over 12 months that adds up to 143 sessions and 3,731 colleagues trained. I also organise customer service events tailored to audience needs. What course/training are you working on now? A partner ...