The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

Bullhead City and Mohave Community College teamed up this week held a three-day workshop to build local workforce skills and ...

The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.

NYSEG has launched a pilot training program aimed at improving customer service by reducing call transfers and enhancing ...

Through an eight week training program, students will gain skills to excel in the customer service field. This program aims ...

Good customer service is made, not born. Most companies find that employees require training to provide good customer service. Some of the areas in which employees often get help from customer ...