Dealing With Social Security Is Heading From Bad to Worse
Few agencies reach as far into Americans’ lives as the Social Security Administration. Many fear that the changes in the ...
I visited Social Security offices to see if there was any DOGE-fueled confusion
I visited 3 NYC Social Security offices and called the 1-800 number to see what it's like to seek customer service after ...
Social Security is telling its staff that customer service is about to get a lot worse
Some beneficiaries will now have to confirm their identities in-person to claim Social Security. SSA staff say it's bad news ...
Changes at Social Security Administration may impact customer service, benefit payments, experts say
The Social Security Administration’s reported plans to switch its technology systems on an accelerated timeline may put ...
The Fast Lane To Fewer Chargebacks: How Rapid Customer Service Reduces Disputes
The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...
Social Security Administration planning to lay off thousands more staff in DOGE cuts despite long wait times and web crashes
Cuts could be made across variety of departments, including communications, personnel, legislative affairs, and retirement and disability policy.