Michelle is a lead editor at Forbes Advisor. She has been a journalist for over 35 years, writing about insurance for consumers ... ease of use, customer service and other category-specific ...

Penny Gusner is a senior insurance writer and analyst at Forbes Advisor. For more than 20 ... ease of use, customer service and other category-specific attributes. All ratings are determined ...

With many consumers having embraced AI themselves, how do they feel about financial advisors using the technology. One expert weighs in.