May we suggest practicing your scripts out loud and a fun way to take the steam out of a very disgruntled customer.

When managing a hybrid team, leaders need strong emotional intelligence to ensure they're fostering connection.

Daniel Goleman: Studies conducted by companies evaluating their own executives have proven that the top 10% of performers displayed superior competencies in emotional intelligence, rather than in ...

This is the first of two columns by Daniel Goleman in response to the NurtureShock blog. Po Bronson and Ashley Merryman are first-rate journalists, and I'm sure NurtureShock is a wonderful book (I ...

Daniel Goleman brought the notion of Emotional Intelligence, or EI, to prominence as an alternative to more traditional measures of IQ with his 1995 mega-best-seller, Emotional Intelligence.

Although Daniel Goleman popularized the concept of Emotional Intelligence (EI) with the publication of his book in 1995, its origins can be traced to two researchers: John D. Mayer of the ...

In his new book "Focus: The Hidden Driver of Excellence," best-selling author and psychologist Daniel Goleman makes the case that focus and attention are crucial for success in every environment.

In 1995, Daniel Goleman, a Harvard-educated psychologist and a science writer for the New York Times, took up Gardner’s emphasis on mental specialization. Unlike Gardner, however, he insisted ...

Daniel Goleman & his new book, Optimal. Source: Goleman photo credit: Key Step Media. Book photo credit: David Fessell On January 9, 2024, Daniel Goleman, the internationally recognized expert on ...