Fourteen quotes to show how some of the most successful people in business and sports manage their emotions for positive results. Year after year, emotional intelligence is ranked as one of the ...

To truly stand out and build lasting relationships with your customers, you need to create an emotional connection that resonates with them on a deeper level. This is where an emotional engagement ...

A fascinating shift is occurring in consumer behavior, with recent studies showing that feeling an emotional connection with a business may matter more than customer satisfaction to today’s ...

Loyalty. What’s emotion got to do with it? That emotional connection to a brand is extremely important to customer loyalty.

Below you’ll find some of my favorite emotional intelligence quotes. Together, they can help you learn how to make emotions work for you, instead of against you. “I don’t want to be at the ...

Here are 55 quotes to remind us of the power and importance of emotional intelligence and why we should focus on developing it further.

But how can brands actively start building emotional connections with their customers? In a follow-up interview with The Drum, Zalis says it’s about taking a genuine interest in their lives and ...

Look for predictive and quantifiable emotional intelligence to emerge as among the most critical new currencies driving business forward in 2024. [Images: Drazen / Adobe Stock] The Fast Company ...