Unfortunately, those conflicting "boxes" in the empathy map are the norm: Human life is rife with examples of cognitive dissonance that make little sense if you think purchase decisions follow the ...
further data from service users - for example responses to a targeted question in service user satisfaction surveys compared before and after the solution has been implemented. training staff in the ...
further data from service users - for example responses to a targeted question in service user satisfaction surveys compared before and after the solution has been implemented. training staff in the ...
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