The IT Help Desk provides centralized technical support to departments and colleges across the entirety of Drexel University. Drexel IT now also includes College of Medicine IT and Instructional Media ...

The ITS Help Desk is happy to help, but the easiest way to reset your password may be to do so yourself. Please go to go.brandeis.edu/reset, enter your Brandeis username and last name, and choose an ...

By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email ...

He has called the Service Desk home since 2012, where he has been committed to providing equitable and community-oriented support for our campus technologies ... from UC Davis and a Master of Library ...

The Technology Help Desk provides tech support to the community virtually, in person or by telephone. For support, visit the Brandeis Service Portal, email [email protected] or call 781-736-4357 from ...

Three years later, our Virtual Help Desk has accomplished exactly what ... as possible to provide immediate assistance and valuable information for every issue." The vHD team's deep understanding ...

Monday through Thursday: 8 a.m. to 7 p.m. Friday: 8 a.m. to 5 p.m. An after-hours help desk provides support for Elearning issues when the on-campus help desk is closed. Please note that other types ...

The ITC also houses UW’s Division of Information Technology, including the IT Help Desk. The Help Desk is the primary point of contact for computer support. It provides timely and professional phone, ...

A document that is filled out to request technical support. The help desk ticket, which contains the customer's name and, if applicable, an account number, describes the problem to be solved.