When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email ...

The IT Help Desk provides centralized technical support to departments and colleges across the entirety of Drexel University. Drexel IT now also includes College of Medicine IT and Instructional Media ...

The ITS Help Desk is happy to help, but the easiest way to reset your password may be to do so yourself. Please go to go.brandeis.edu/reset, enter your Brandeis username and last name, and choose an ...

Monday through Thursday: 8 a.m. to 7 p.m. Friday: 8 a.m. to 5 p.m. An after-hours help desk provides support for Elearning issues when the on-campus help desk is closed. Please note that other types ...

The Help Desk only provides a loaner laptop if your device is actively with the Help Desk for software or hardware repair. If you are unable to use your device, but it is not being repaired by the ...

In response to the Pahalgam terrorist attack, the Jammu and Kashmir government has established a round-the-clock emergency ...

RSA has unveiled several new security innovations designed to prevent help desk scams and enhance passwordless security environments, building on the company’s recent FIDO2-certified authentication ...

He has called the Service Desk home since 2012, where he has been committed to providing equitable and community-oriented support for our campus technologies ... from UC Davis and a Master of Library ...

A person who provides technical support for any aspect of the information systems department, including computer hardware, operating systems, applications and networks. A help desk analyst ...