CitizenM's CEO believes Marriott's acquisition won't harm the hotel brand's culture due to shared tech vision about killing ...

“Essentially, taking hours and hours of manual work — all that heads down work the associates ... again at more hotels. Now it’s at a place that’s more usable, and front desk staff still ...

These are the five questions I always ask hotel front desk agents when I check in or even before I arrive: RELATED: How much ...

Even at bigger hotels, stopping by the front desk on your way out can personalize the experience. “By the time we left, my mom had made friends with everyone who worked at the hotel,” Sperance ...

Seventy percent of American travelers are likely to check themselves into a hotel using an app or a self-service kiosk instead of a traditional front desk. This preference skyrockets to 82% among ...

HOLYOKE — Holyoke Community College is running a free, five-week hotel training program starting March 19 for anyone interested in jump-starting a career in the hospitality industry. The hands ...

In a viral TikTok video, a hotel front desk employee shares what he does during his night shift, sparking questions from viewers in the comments. User @femomvny10 begins the video by saying ...

New clothing store to open in Holyoke Mall this Spring This five-week training will begin on February 7th and is a hands-on, in-person class for hotel front desk workers and hotel room attendants ...