ManageEngine ServiceDesk Plus. ManageEngine provides a help desk tool with IT management features called ServiceDesk Plus, available via the cloud or on-premises.The free edition, however, is ...

SolarWinds Web Help Desk is an IT help desk suite used by 300,000 customers worldwide, including government agencies, large corporations, and healthcare organizations.

Web Help Desk (WHD) is an IT help desk software widely used by government agencies, large corporations, and healthcare and education organizations to automate and streamline help desk management ...

A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their ...

6 Show your support. Good morale boosts help-desk productivity. “We never spend enough time with our teams, and this is the perfect opportunity for the CIO to spend some quality time in the area ...

The help desk website is outfitted with tip sheets, instructions and FAQs broken down by topic from Chromebook care to checking attendance on Pathblazer, said LPSS Technology Supervisor Lindsey Keely.