Klarna is hiring again after replacing employees with AI. Meanwhile, Duolingo is facing blowback on social media from its ...

Klarna, the AI-powered global payments and commerce network, today announced its Q1 2025 results, unveiling consumer ...

Klarna's CEO announced at London SXSW that AI will take over boring jobs, while humans will provide VIP service.

Klarna also hadn’t hired a single human in 2024. Last year, the company announced that its AI assistant (powered by OpenAI), handled 700 agents worth of workload – or 2.3m conversations with ...

Klarna had a bruising start to the year as losses widened and with its IPO stalling, questions are being raised about the ...

Yuan used an AI avatar of himself via Zoom Clips, the company's asynchronous video creation tool. The clip, which you can see ...

Automating jobs isn’t the panacea for all companies, and 55% admit they have made a mistake, a new survey finds.

Up to 90% of risk assessments could become automated. Other companies like Klarna, Salesforce, and Duolingo are looking at ...

Klarna, while still investing in AI, seems to have renewed appreciation ... So they’re naturally reluctant to adopt innovations that seem to reduce their control over a situation,” wrote ...