In this week’s Brooklyn Police Blotter, police were dispatched to McDonald’s regarding a property damage incident at the Brookpark Road restaurant.

And a Kansas McDonald’s just served 356 cars in one hour, breaking the informal record of speedy drive-thrus. For the uninitiated, the drive-thru was invented in 1948 by Harry Snyder and Esther ...

In a viral video, McDonald's drive-thru customers try to order with an AI machine but fail. Apparently, this customer is not alone.

McDonald’s is testing express drive-thru lanes, an order-ahead food conveyor belt and pickup shelves at its new futuristic location in Fort Worth, Texas.

McDonald’s is testing express drive-thru lanes, an order-ahead food conveyor belt and pickup shelves at its new futuristic location in Fort Worth, Texas.

McDonald's is reportedly planning to end its artificial intelligence-powered automated drive-thru order-taking experiment at more than 100 locations.

A McDonald's employee called out drive-thru customers who start placing their orders as soon as they get to the speaker.

McDonald's is ending its AI drive-thru experiment with IBM no later than July 26 to find a better voice ordering solution by the end of the year.

McDonald's drive-thru customers express frustration – and in some cases uncontrollable laughter – after failed run-ins with ordering bots.

McDonald’s new AI ordering system isn’t working as planned, with TikTokers documenting drive-thru fails in viral videos across the platform.

McDonald’s is hoping a drive-thru lane with a food conveyor belt, a pickup room for delivery workers and a shelf where people can grab their orders will make life easier for customers on the go.