When it comes to closing business, there's no substitute for actually being one-on-one with a real, live customer, This post explains how to prepare for, and execute, a perfect one-on-one, face-to ...

There isn't a universal formula for perfect customer service or a script to memorize and use in every interaction. It's about your attitude. And research in "Hiring For Attitude" demonstrates that ...

The benefits of the perfect order to merchants are many. They include faster inventory turns, reduced fulfillment costs, minimized labor costs, increased customer service productivity and the freeing ...

"The perfect service call is all about setting up expectations for the company and the personnel — not just the techs, all customer contact points — and then creating processes around getting it done, ...

Delivering the perfect order also means getting customers the right ... to-date information regardless of the touchpoint – website, mobile, in-store or a customer service center. Merchants can also ...

Staying ahead of the curve and delivering consistently perfect customer service may seem impossible, but having the right technologies in place to protect and future-proof the financial services ...

In the context of customer service, digital twins have a lot of ... physical objects paired with digital twin technology are a perfect match.