Miss Manners believes that rather than insulting you, the likely intent was to offer you the choice of attending the full ...

We saw this as a way to fill in the gap for these elementary years where we don’t want to give them smart technology quite ...

Experts reveal the traditional protocols that have overstayed their welcome, from invitation addressing to wearing white ...

We' as a company is a much more consultative word." One of her top commandments for phone etiquette is: Never leave bad news on an answering machine or voicemail. "How would you like it if your ...

Put your phone down for a moment and pay attention – because you've been using it all wrong. According to etiquette expert Julie Lamberg-Burnet from the Sydney School of Protocol, you've been ...

This means that telephone etiquette needs to be continuously addressed because it is an encounter that 90 percent of people have daily. I worked at a call center for a year and picked up a few ...

One Oregon mom is bringing home phones back. Britteny Mast, a mom of two, said she and her husband didn’t want to ...

The internet appeared just as divided as Lang and her friends as a debate raged on correct phone etiquette. The internet appeared just as divided as Lang and her friends as a debate raged on ...

From the man who walked out over his date’s incessant online updates to people asking for better-lit tables, here’s the low-down on restaurant phone etiquette from the experts. Andy Downton ...

From call answering to voicemails, smartphones have created a whole new sort of etiquette. WSJ’s Joanna Stern enlisted 89-year-old artist Burt Silverman to get perspective on how things have ...