High performers need positive feedback; they do a great job and they should have that acknowledged. However, phrases like "great job" or "nice work" are so vague as to be virtually useless.

In another clip, he proves there is a professional way to say everything ... How do you professionally say "I'm not doing your job for you?"' she asks at the start of the clip. ' ...

In fact, research shows taking a moment to say ... the way it works. There are no credits on commercials." "But you got the ...