Customer service excellence has always been and will always be one of the critical competitive advantages for any business. Here are 40 quotes supporting this premise: A customer is the most ...

Recently, I compiled ten favorite customer service quotes for this column. These were favorite quotes from other business luminaries and thought leaders. A number of people asked, “Why didn’t ...

We’ve put together some game-changing customer service quotes from our favourite B2B gurus (and other unlikely sources too!) to inspire a first class retention strategy. – “Our job is to connect to ...