Patient satisfaction – customer service, really – in hospitals and healthcare: It’s time for the industry to raise the bar—and it needs to get a move on. Even though the goal of customer ...

A clueless receptionist today ... Micah Solomon is a customer service consultant and a customer experience speaker, trainer, seminar leader, and author.

--(BUSINESS WIRE)--Providing quality customer ... yourself to patients and family members. This may seem like a given, but it doesn’t always happen. 2. Set the expectation of service: Share ...

HIPAA Compliant for Health & Medical related businesses "With an increasing need for businesses to optimize operations and provide seamless customer service, our AI Receptionist is a game-changer.

A nurse-driven, investigative approach to customer service helped nurses at Grady Memorial Hospital's emergency department boost patient satisfaction and improve interdepartmental communication ...