Sales professionals are using generative and autonomous AI to prepare for in-person meetings and calls.

Salesforce’s (NYSE:CRM) AI-powered platform that enables organizations to build, customize, and deploy autonomous AI agents, has garnered significant customer engagement, it is not likely to ...

Informatica (NYSE: INFA), an AI-powered enterprise cloud data management leader, today announced plans to expand its partnership with Salesforce to integrate Informatica’s Intelligent Data Management ...

Salesforce launched internal AI career services to help employees skill up and transition to new roles as AI reshapes the ...

Human connection and influencing skills like EQ, rapport building, negotiation, and overcoming objections will be in higher ...

Salesforce (CRM) has long been a driving force in cloud computing. Founded in 1999 as a cloud-native company, it played a ...

Salesforce announced the launch of an agentic employee service platform on Tuesday. The company's primary offering is the widely used customer relationship management (CRM) software for sales and ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

At Salesforce, sellers use AI-powered tech to help them prepare for these conversations. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations.