Sales professionals are using generative and autonomous AI to prepare for in-person meetings and calls.

Informatica (NYSE: INFA), an AI-powered enterprise cloud data management leader, today announced plans to expand its partnership with Salesforce to integrate Informatica’s Intelligent Data Management ...

Communication tool provider Twilio Inc. today announced updates at its annual SIGNAL 2025 conference, including a ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

Salesforce announced the launch of an agentic employee service platform on Tuesday. The company's primary offering is the ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Human connection and influencing skills like EQ, rapport building, negotiation, and overcoming objections will be in higher ...

Salesforce (NYSE:CRM) recently announced the creation of a network of certified life sciences partners to assist in migrating ...

ServiceNow is presenting a revolutionary AI CRM solution at Knowledge 2025. It wants to disrupt the CRM market. Which means Salesforce.

At Salesforce, sellers use AI-powered tech to help them prepare for these conversations. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations.