We are looking for proactive and customer-focused Service Desk Agent to join our team. In this role, you will be the first point of contact for both new and existing customers, addressing a variety of ...

As part of an expanded partnership, the two tech vendors debuted Apriel Nemotron 15B, an open-source AI model built with ...

thereby reducing downtime and service desk loads. AI agents embedded in self-service and support channels will allow employees to troubleshoot issues independently. Additionally, ServiceNow is ...