Coaching your customer service team to understand and use both sets of skills can make a huge difference in your overall customer service strategy. Hard skills are technical skills, ones that can ...

Customer service skills include the ability to type, use computers and perform various clerical duties. A customer service representative may need to follow-up with a customer by email ...

An event coordinator takes pride in the delivery of excellent customer service and a seamless event. The top skills necessary for pleasing clients in this field include a sharp focus on details ...

Strengthen your customer service skills. Ensure your customer service ... Ensure your customers fully understand what you mean. Use positive language, maintain a positive disposition throughout ...

If your job is at all connected to the world of customer service, you’ve probably heard of Captain Mike and the Good Ship Netflix. The star of a highly original chat support exchange posted on ...

Telephone Skills for Enhanced Customer Service is a course designed to enable participants to understand the importance of proper telephone technique. Topics include using voice skills for effective ...

IT vendors need to foster a strong skills development mindset to not only improve customer service, but to help resellers build sustainable businesses and keep money in the country, which is key ...

THIS AFFORDS THE GIRLS THE OPPORTUNITY TO LEARN ABOUT BUSINESS. BUSINESS ETHICS, MONEY MANAGEMENT, CUSTOMER SERVICE SKILLS. IT REALLY GIVES THEM THE OPPORTUNITY TO GET OUT IN THE COMMUNITY ...

ABERDEEN PROVING GROUND, Md. -- A recent Havre de Grace High School graduate is learning customer service skills by working at Army Lodging's Swan Creek Inn. Colin Heffinger, 18, is one of several ...

SAN FRANCISCO--(BUSINESS WIRE)--Upwork (Nasdaq: UPWK), the world’s work marketplace, today announced the 10 most in-demand skills for technology, marketing, and customer service independent ...