With this change, Southwest joins every other major U.S ... of maintaining Southwest’s distinctive culture and customer service reputation while meeting financial expectations in an increasingly ...

Since December, cabin service has ended earlier on flights ... on an announcement shared on March 11, 2025, by Southwest Airlines regarding "changes to drive revenue growth and reward its most ...

While the Southwest employees who have served as skycaps will be leaving, the airline will be using an outside contractor to ...

Beginning Wednesday, Southwest passengers will no longer get two guaranteed free checked bags when purchasing a flight. That ...

Editor's Note: Southwest Airlines announced on ... the airline is expected to tell shareholders. Another change passengers will feel: Service will be reduced at some underperforming airports ...

In the latest service change for Southwest Airlines, flyers have noticed that they are missing out on their Stellar mini pretzel braids during short-haul flights. A thread on Reddit emerged ...

Southwest officials in a March announcement said the changes are "aimed to deepen and reward loyalty between Southwest and its most engaged Customers." ...

United Airlines passengers will soon have a new time limit when it comes to checking in. It comes as Southwest changes its ...

When Southwest Airlines announced significant customer service changes in July 2024, including the end of its open seating policy, it said bags would still fly free. That's no longer true for all ...

Flying with Southwest Airlines? You'll now need to pay for checked bags. Here's what to know about fees under the new policy.

which served to improve its customer service and grow its business, the March 11 changes will only alienate loyal customers in favor of increasing profit margins. Southwest has implemented these ...

Southwest Airlines announces its first transpacific partnership with China Airlines, signaling global expansion and business ...