A shakeup to the Starbucks rewards program for customers using their own cups is the latest change under CEO Brian Niccol.

Starbucks took a shot in the dark with their ... shareholders meeting last week that he was “pleased at the early reaction to changes we’ve made from both customers and partners.” ...

Starbucks plans to cut approximately 30% ... standards when making multiple blended drinks simultaneously. Customer reactions, however, show more disappointment. Loyal fans of specific drinks ...

Starbucks did not immediately respond to Investopedia’s request for comment, but The Wall Street Journal recently reported that customer reactions are running the gamut from delighted, ...

A Starbucks barista recently took ... went on to say that they were planning on letting the customer have the drink for free — but the reaction didn’t go as hoped. “She gave me the drink ...

Starbucks struggles with weak growth, rising costs, and competition. Click here for a full investment analysis of SBUX stock.

If you oder drip coffee from Starbucks, and you haven't been able to try the new Clover Vertica machines yet, you need to ...

Reaction to the coffee chain ... But Soifer said even the term “customer” is ambiguous. “If I walk into a Starbucks and I’m thinking of ordering something but I’m not sure, am I ...

Market research data shows Starbucks' popularity has taken a bigger hit in Seattle in recent years than in any other large ...

The reactions to the dress code and Starbucks' broader turnaround effort ... processes and algorithm technology to improve the partner and customer experience," the spokesperson told BI.