The IT Help Desk provides centralized technical support to departments and colleges across the entirety of Drexel University. Drexel IT now also includes College of Medicine IT and Instructional Media ...

Monday through Thursday: 8 a.m. to 7 p.m. Friday: 8 a.m. to 5 p.m. An after-hours help desk provides support for Elearning issues when the on-campus help desk is closed. Please note that other types ...

The IT Service Desk is here to help students, faculty, and staff with any technology issues. It's a great first stop for assistance with computer problems, network access, or account management. We ...

The ITS Help Desk is happy to help, but the easiest way to reset your password may be to do so yourself. Please go to go.brandeis.edu/reset, enter your Brandeis username and last name, and choose an ...

The solution? A help-desk elective was created to teach students the basics of tech support. The class is still going strong today, thirteen years later, but it has evolved. “I found that students ...

Anita Allmond, a tech support supervisor who mentors the ... program before they become part of the workforce for us as help desk assistants,” Cossitor said. “But that’s yet to be discussed ...