Give them the types of options for handling it ... And the book is the HBR Guide to Managing Conflict at Work. For more, visit hbr.org.

Conflict is inevitable whenever two or more people interact, whether in the workplace or at home. Conflict can occur between two or more individuals, two or more groups, or an individual and a group.

The cost of clashes at work could hit U.S. companies to the tune of $350 billion a year—and it may impact your business.

The worst type of person to work for, he says, is a "task-triggered collaborator." This is "someone that wants to be involved in everything, resolve every conflict, says, 'Let's all be best ...

Once you've pinpointed your personality type, you can tweak the way you express yourself at work to minimize the chances of conflict. For example, dominant personalities can try being more patient ...

Many managers avoid dealing with conflict in their team where possible, hoping reasonable people can work it out. Despite this, research shows that managers spend upwards of 20% of their time on ...

At any workplace, we can see different types of people-- from the victim player to the credit stealer. Such manipulators make the workplace a toxic environment, hinder people's productivity ...

Fortunately, Charles Feltman, in The Thin Book of Trust (2 nd ed.), distinguishes four types of trust in the workplace. In this way, when there is a problem with trust, being more specific ...

Collaborator is one of five types of conflict personality styles Guinn and Eliot outline in their book: By knowing how your boss tends to handle disagreements and what upsets them, you can predict ...

a company that coaches other companies on how to solve conflict. He co-authored the book with John Eliot, a mentor to professional sports teams and athletes. The worst type of person to work for ...