Verint's CX Automation platform will be provided as a service within TTEC Digital's Google high-availability cloud and seamlessly integrated into its comprehensive cloud contact center offerings.
Regarding this expansion, Ajay Dawar, Global Innovation Center Head, Verint, said, “The focus is mainly on CX automation initiatives to drive AI-powered business outcomes for our customers globally.
Verint's CX Automation platform will be provided as a service within TTEC Digital's Google high-availability cloud and seamlessly integrated into its comprehensive cloud contact center offerings.
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