When discussing intelligent automation, the topic often veers toward chatbots. The terms "chatbots" and "virtual support agents" (VSAs) are often used interchangeably. But are these two ...

NEW ALBANY, Ind., April 30, 2025 /PRNewswire/ -- Five Star Technology Solutions, a trusted partner in empowering K–12 education through innovative technology services, proudly marks the third ...

A virtual assistant can help with that. Entrepreneurs often boast about wearing all of the hats — until the hats get too heavy. A virtual assistant can help with that. The Business Journals.

One of the biggest benefits of AI for the help desk and overall IT support function is that it can “remove the manual overhead associated with high-volume, low-value service desk activities ...

“They are also planning to go into retail stores with a virtual help desk to enhance the shopping experience,” a source tells us, who described the bigger project as “Google’s virtual ...

HUNTINGTON, W.Va. (WSAZ) - On Wednesday, Cabell County Schools announced a virtual help desk would be available starting Thursday morning, to help parents and students working remotely answer ...

Virtual assistant to follow launch of 311 mobile application, according to Charlotte officials. ... will soon be connected to an “avatar help desk assistant” to be launched in 2011.

Over the past three years, Five Star's Virtual Help Desk technicians have consistently delivered exceptional support, boasting an average response time of under one minute while fully remediating ...

NEW ALBANY, Ind., April 30, 2025 /PRNewswire/ -- Five Star Technology Solutions, a trusted partner in empowering K–12 education through innovative ...