Westpac is introducing a new banking app feature enabling consumers to immediately cancel direct debits. A personal finance professor is expecting the other banks to soon copy the idea.

Westpac’s banking app has 3 million active users, who use it 35 times a month on average; it hopes the new features will drive engagement higher. Advertisement.

The feature works by cross-referencing the account name provided by the customer with the records held at the recipient’s ...

The number of customers using personal finance tools in Westpac’s mobile banking app has increased by 36% since the start of the year, with around 620,000 logging in each month to access ...

More than 2,000 complaints were made about Westpac’s outage on Downdetector just before 2pm on Tuesday.Many have complained they’re unable to access internet banking and the app as a result.

Westpac has partnered with Optus to introduce Australia-first scam protection technology for customers. · Source: Getty/Westpac Westpac customers will soon be able to receive verified calls from the ...

Westpac SafeCall will allow customers "to receive calls via the app that are Westpac branded, verified by Optus and show a reason for the call." ...

Don't miss out on the headlines from Banking. Followed categories will be added to My News. More than 2,000 complaints were made about Westpac’s outage on Downdetector just before 2pm on Tuesday ...