The help desk is often seen as IT’s purgatory — for the issues it addresses and the staff working there. But strategic intelligence and opportunity lurks in this IT ‘dungeon.’ ...

A standing desk won’t cure all your workday wellness woes, but the right one used properly offers benefits galore. Here’s how to make the most of yours.

The help desk software market is growing rapidly as businesses of all sizes adopt new technologies to improve customer satisfaction and streamline operations. In this guide, we will help you ...

Is your desk a chaotic jumble of papers, cords, and half-finished coffee mugs? Or perhaps it's a sterile, uninspiring space that saps your motivation? It's time to transform your workspace into a ...

Sitting for long periods can cause pain and injuries. Try these stretches to alleviate problem areas like your neck, lower back, wrists and shoulders.

The Anker Prime 14-in-1 Docking Station, now $169.99 for Prime Day (down from $269.99), helps declutter your workspace by offering 14 ports, including dual HDMI, USB-C, USB-A, Ethernet, and SD ...

Getting your steps in might feel impossible when you're working from home but these under-desk treadmills could be your home office saviours.

In this six-part series, we'll demonstrate quick exercises for different areas of your body every week to help you stay limber.

Console's mission is to help IT teams reduce mundane, repetitive tasks, thereby freeing up time for help desk professionals to work on more strategic and sophisticated projects.

AI is transforming the help desk — but human expertise still plays a vital role in delivering responsive, reliable support.

Upgrade your home office setup with these fun and functional desk lamps, from high-tech smart lamps to budget-friendly options.